Shipping & FAQ
Shipping Policy
Tinys Joy sells digital products only.
There is no physical shipping involved.
How You Receive Your Order
- After successful payment, your PDF download link will appear:
- On the order confirmation page
- On the thank you page
- You will also receive the download link by email
- In some cases, email delivery may take a few minutes
How to Use Your Download
- Files are provided as digital templates
- Templates can be opened and edited using:
- Canva mobile app
- Canva website
- Canva offers free access, which is sufficient for editing
FAQ
Q: I didn’t receive my email. What should I do?
Check:
- Spam or Promotions folder
- Wait up to 10 minutes
Still not received? Email us at tinysjoy.store@gmail.com
Q: Can I edit the template on my phone?
Yes. Canva works on mobile, tablet, and desktop.
Q: Is Canva free?
Yes. Most templates can be edited using the free Canva account.
Q: Do you provide physical prints?
No. We only provide digital downloads.